Accessibility statement for roadhaulagesurveys.dft.gov.uk

This accessibility statement applies to https://roadhaulagesurveys.dft.gov.uk/.

This website is run by The Statistics, Road & Freight Team from The Department for Transport. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

This website largely conforms to AA and AAA accessibility standards but we know some aspects of this website are not fully accessible:

  • you are not able to turn off or adjust the time in which inactivity will result in a loss of data, which is 1 hour. To deal with this we have implemented a text warning that will appear when 5 minutes remain of the hour of inactivity, giving you time to click to extend your session

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 3 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: csrgt.stats@dft.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us

Contact us via:

Technical information about this website’s accessibility

The Department for Transport. is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the exception listed below.

Non-compliance with the accessibility regulations

  • you are not able to turn off or adjust the time in which inactivity will result in a loss of data, (which is 1 hour).

A user session expires an hour after they last performed any interaction with the site that resulted in a page load - that is any form submission, or link or button click.

A short session time is a requirement for security reasons and a recommendation of security testing.

To allow you to continue to use the website if you need more time on a particular page, we have implemented a warning banner which appears when a session of inactivity has five minutes remaining and provides a link allowing you to extend your session.

Preparation of this accessibility statement

This statement was prepared on 20th May 2021. It was last reviewed on 20th May 2021.

This website was last tested on 15th March 2021. The test was carried out by The Digital Accessibility Centre.

We tested all pages on the website. The accessibility testing team was comprised of people with the following disabilities:

  • Blind
  • Low vision
  • Colour-blind
  • Learning disabilities
  • Mobility impairments
  • Deaf
  • Asperger’s
  • Anxiety/Panic Disorder

The accessibility testing team used assistive technologies including:

  • JAWS screen reader
  • NVDA screen reader
  • Dragon voice activation software
  • ZoomText magnification
  • Keyboard only

In addition to the manual tests, automated tests were carried out where appropriate.